Parcel size and weight limits
Choose a destination to check the published limits for each parcel type and postcode zone.
General / Regular Items Standard route
- Max. chargeable weight
- ≤ 5 kg
- Longest side
- ≤ 55 cm
- Sum of three sides
- ≤ 90 cm
Battery-powered items (no liquids) Standard route
- Max. chargeable weight
- ≤ 5 kg
- Longest side
- ≤ 55 cm
- Sum of three sides
- ≤ 90 cm
Measure the packed box
Measure the outer box at its widest points. Use its longest side as length. To calculate length plus girth, add the longest side to twice the sum of the other two sides.
Check the chargeable weight
Weigh the packed box and enter its weight and all three dimensions in the calculator. A route may apply volumetric weight to determine if the parcel fits. The warehouse uses its final measurements.
If a parcel exceeds a limit
Ask the seller for the packed size before buying. If your parcel is already in the warehouse, ask support whether it can be repacked, split or sent on another eligible route.