Taobao forwarding guide
If a Taobao seller only ships within China, use your WooliiPorter warehouse address at checkout. Pre-alert each parcel; after it arrives WooliiPorter photographs it and stores it free until you choose which parcels to consolidate, repack and ship internationally to Canada. For Canada, moisture-resistant outer packaging and careful consolidation are useful for mixed parcels and longer delivery routes.
Content updated: 2026-10-25
WooliiPorter is a parcel-forwarding and consolidation service. You pay Chinese sellers directly; we handle receiving, inspection, consolidation, repackaging, shipping, and tracking.
In English this service is called package forwarding, package consolidation or a China shipping agent. Shoppers in Canada also search for it in their own language with the terms listed here; WooliiPorter's account and support run in English and Chinese.
What package forwarding is, and how it differs from a shopping agent
Place your order directly with Taobao and pay the seller yourself — this forwarding workflow does not buy goods for you. (Personal accounts can use the separate WooliiPorter buying service at /services/daigou if they want the store order placed for them.)
Enter your WooliiPorter warehouse recipient, phone, address, and postal code as the domestic delivery address in China. Copy the details exactly from your dashboard.
After sellers ship, use Pre-alert parcels to add each China domestic tracking number with the product name, quantity and value. Arrived parcels are photographed and wait in My Parcels, with free storage and no time limit.
Tick the arrived parcels you want to ship together and submit one shipment. The warehouse packs them and quotes the packed box; nothing is charged before that. Pay for dispatch to Canada. Canada deliveries may vary by province and final-mile carrier coverage. Remote areas can take longer than major metro areas such as Toronto, Vancouver, Montreal, or Calgary.
Current route data
These records come from the WooliiPorter shipping table. Final eligibility and price depend on the item, measured parcel, and destination details.
No route records are available here for this destination. Check the route finder or contact support before sending goods to the China warehouse.
Create and verify your account, then copy the assigned China warehouse address from your dashboard. Pre-alert each parcel once the seller provides its domestic tracking number. A store order number is different; do not invent a tracking number to submit a pre-alert.
Confirm that the seller is sending to your assigned China address. Enter each domestic parcel and its actual contents, and prepare the overseas recipient address. Sellers may split one purchase into several parcels.
Forwarding pre-alerts are for purchases you make yourself. If you need someone to place and pay for the store order, check the separate buying service and its quote first.
Check personal buying supportCheck the goods price, seller-to-warehouse shipping, requested warehouse services, international freight, and any import tax, duty or carrier clearance fee. You normally pay the seller for the goods and domestic delivery. Review the actual order quote for warehouse services and international shipping; a calculator estimate alone is not the complete landed cost.
For example, if two sellers each send one item, pre-alert the domestic parcels separately. After they arrive, choose whether to ship them together; compare one consolidated carton with separate shipments using the final dimensions and the greater of actual and volumetric weight. Adding the weights from the domestic labels does not establish the international chargeable weight.
Many Chinese sellers only support domestic delivery inside China. A forwarding warehouse gives you a usable China address, then turns domestic seller parcels into one international shipment to Canada. Common shipments include winter clothing, hobby supplies, home organization items, beauty tools, and small wholesale samples.
For Canada, moisture-resistant outer packaging and careful consolidation are useful for mixed parcels and longer delivery routes.
Canadian import handling depends on product type, declared value, and carrier processing. Use accurate item names and avoid mixing restricted goods into a general parcel. WooliiPorter can help organize parcel information for forwarding, but you are responsible for ensuring goods are legal to export from China and import into Canada.
Goods entering Canada by mail or courier are assessed by the Canada Border Services Agency (CBSA). GST or HST applies based on the destination province — the combined rate differs between provinces — and duty can apply above Canada's low-value thresholds, so the delivery address affects tax handling, not just final-mile delivery. CBSA requires an accurate description and value for every declared item.
Canadian postal codes are six characters of alternating letters and digits in the format A1A 1A1, and the first letter designates a postal district. Enter the code exactly, including the space, together with the full province name or two-letter abbreviation — an incomplete code is a common cause of address-correction delays.
Shipping parcels one by one is often expensive. Combining packages into one shipment and removing unnecessary packaging can reduce volumetric weight and lower the final chargeable weight. This matters most for light but bulky goods such as shoes, plush toys, storage boxes, home goods, and seller cartons with excess filler.
In this forwarding workflow, you place and pay for the store order. WooliiPorter receives, records, consolidates, repacks and forwards your parcels. If you need help purchasing supported products, use the separate personal buying service and confirm its quote and platform eligibility first.
Import rules can change. Check the destination authority before dispatching restricted or unusual goods.
WooliiPorter's core service is package forwarding and consolidation: you buy from the seller yourself, ship to your WooliiPorter China warehouse address, and WooliiPorter receives, consolidates and ships the parcels to Canada. People also call this a China shipping agent, a forwarding address or a consolidation service. Buying on your behalf (a shopping agent or daigou) is a separate, optional WooliiPorter service.
This page describes self-purchase forwarding: you pay the seller, and WooliiPorter handles the parcels. A separate personal buying service is available for eligible products at /services/daigou. Check the supported platform, item quote and service fees there before paying.
Yes. Pre-alert each parcel; arrived parcels wait in My Parcels with free storage and no time limit, and you tick the ones to ship together to Canada. The warehouse packs them and quotes the packed box.
Personal shipments are priced on the greater of the packed box's actual and volumetric weight, rounded up to the route’s weight step (100 g on most routes), on the air-parcel service. Use the shipping calculator to estimate from currently enabled products and destinations; the final quote follows warehouse packing and measurement.
The Canada Border Services Agency (CBSA) assesses parcels entering by mail or courier. GST or HST is applied according to the destination province, and duty can apply above Canada's low-value thresholds, so keep item descriptions and values accurate; cbsa-asfc.gc.ca is the authoritative reference.
Yes. Restrictions depend on item type and route. Canadian import handling depends on product type, declared value, and carrier processing. Use accurate item names and avoid mixing restricted goods into a general parcel. If your parcel includes batteries, liquids, powders, food, cosmetics, branded goods, or fragile items, create a support ticket before shipping.
Sign up for WooliiPorter and open your dashboard. Your warehouse address is shown there and should be copied exactly into the seller checkout page.