If a Taobao seller only ships within China, use your WooliiPorter warehouse address at checkout. Pre-alert each parcel; after it arrives WooliiPorter photographs it and stores it free until you choose which parcels to consolidate, repack and ship internationally to the USA. For the USA, consolidation is useful when you buy from several sellers. Repacking large seller cartons can reduce dimensional weight before international dispatch.
WooliiPorter is a parcel-forwarding and consolidation service. You pay Chinese sellers directly; we handle receiving, inspection, consolidation, repackaging, shipping, and tracking.
What shoppers in the USA call this service
In English this service is called package forwarding, package consolidation or a China shipping agent. Shoppers in the USA also search for it in their own language with the terms listed here; WooliiPorter's account and support run in English and Chinese.
集运 — Consolidated shipping: parcels from several sellers are collected and shipped abroad together. The most common term among overseas Chinese shoppers.
转运 — Forwarding: a parcel is received in China and sent on to an overseas address.
淘宝集运 — Taobao consolidated shipping, the everyday name for shipping Taobao orders abroad together.
代购 — Buying on someone’s behalf (daigou), a separate service from forwarding.
Place your order directly with Taobao and pay the seller yourself — this forwarding workflow does not buy goods for you. (Personal accounts can use the separate WooliiPorter buying service at /services/daigou if they want the store order placed for them.)
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Use your China warehouse address
Enter your WooliiPorter warehouse recipient, phone, address, and postal code as the domestic delivery address in China. Copy the details exactly from your dashboard.
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Pre-alert parcels and follow their arrival
After sellers ship, use Pre-alert parcels to add each China domestic tracking number with the product name, quantity and value. Arrived parcels are photographed and wait in My Parcels, with free storage and no time limit.
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Choose parcels, consolidate and ship
Tick the arrived parcels you want to ship together and submit one shipment. The warehouse packs them and quotes the packed box; nothing is charged before that. Pay for dispatch to the USA. US shipments often involve long domestic final-mile distances, so clear package labeling and a complete US delivery address help avoid avoidable delays.
Current route data
Check routes available to the USA
These records come from the WooliiPorter shipping table. Final eligibility and price depend on the item, measured parcel, and destination details.
No route records are available here for this destination. Check the route finder or contact support before sending goods to the China warehouse.
Loading current routes...
What should I prepare for my first shipment to the USA?
The seller has not shipped yet
Create and verify your account, then copy the assigned China warehouse address from your dashboard. Pre-alert each parcel once the seller provides its domestic tracking number. A store order number is different; do not invent a tracking number to submit a pre-alert.
You have a domestic tracking number
Confirm that the seller is sending to your assigned China address. Enter each domestic parcel and its actual contents, and prepare the overseas recipient address. Sellers may split one purchase into several parcels.
You need help buying
Forwarding pre-alerts are for purchases you make yourself. If you need someone to place and pay for the store order, check the separate buying service and its quote first.
Which costs should I check beyond international freight?
Check the goods price, seller-to-warehouse shipping, requested warehouse services, international freight, and any import tax, duty or carrier clearance fee. You normally pay the seller for the goods and domestic delivery. Review the actual order quote for warehouse services and international shipping; a calculator estimate alone is not the complete landed cost.
For example, if two sellers each send one item, pre-alert the domestic parcels separately. After they arrive, choose whether to ship them together; compare one consolidated carton with separate shipments using the final dimensions and the greater of actual and volumetric weight. Adding the weights from the domestic labels does not establish the international chargeable weight.
Why US buyers use a China warehouse
Many Chinese sellers only support domestic delivery inside China. A forwarding warehouse gives you a usable China address, then turns domestic seller parcels into one international shipment to the USA. Typical use cases include Taobao clothing hauls, collectible figures, stationery, small electronics accessories, and 1688 sample orders.
Shipping and packing tips for the USA
For the USA, consolidation is useful when you buy from several sellers. Repacking large seller cartons can reduce dimensional weight before international dispatch.
Customs and declaration basics
For US delivery, item descriptions should be specific and consistent with what is inside the parcel. Avoid vague descriptions such as gifts or accessories when the package contains specific goods. WooliiPorter can help organize parcel information for forwarding, but you are responsible for ensuring goods are legal to export from China and import into the USA.
Do not assume a low-value parcel is duty-free
CBP's current guidance describes the suspension of duty-free de minimis treatment. Low declared value alone does not establish an exemption. The appropriate entry procedure depends on the shipment; it is not correct to describe every parcel as requiring formal entry. Retain item-level purchase records and confirm the applicable charges before dispatch.
ZIP codes and US address structure
A deliverable US address needs the street address, city, two-letter state abbreviation, and five-digit ZIP code (the ZIP+4 extension is optional). Because the ZIP code drives both carrier processing and final-mile routing across long domestic distances, verify it against the recipient's records before dispatch rather than after a delivery exception.
How consolidation can reduce cost
Shipping parcels one by one is often expensive. Combining packages into one shipment and removing unnecessary packaging can reduce volumetric weight and lower the final chargeable weight. This matters most for light but bulky goods such as shoes, plush toys, storage boxes, home goods, and seller cartons with excess filler.
What WooliiPorter does and does not do
In this forwarding workflow, you place and pay for the store order. WooliiPorter receives, records, consolidates, repacks and forwards your parcels. If you need help purchasing supported products, use the separate personal buying service and confirm its quote and platform eligibility first.
Before shipping to the USA
Use a complete street address, state, ZIP code, and reachable recipient phone number.
Keep seller invoices or order screenshots in case the carrier or CBP requests proof of value.
Describe each product specifically; do not replace the actual item name with a broad label such as gift.
Official import resources
Import rules can change. Check the destination authority before dispatching restricted or unusual goods.
Is WooliiPorter a package forwarding service or a shopping agent?
WooliiPorter's core service is package forwarding and consolidation: you buy from the seller yourself, ship to your WooliiPorter China warehouse address, and WooliiPorter receives, consolidates and ships the parcels to the USA. People also call this a China shipping agent, a forwarding address or a consolidation service. Buying on your behalf (a shopping agent or daigou) is a separate, optional WooliiPorter service.
Can WooliiPorter buy items from Taobao for me?
This page describes self-purchase forwarding: you pay the seller, and WooliiPorter handles the parcels. A separate personal buying service is available for eligible products at /services/daigou. Check the supported platform, item quote and service fees there before paying.
Can I combine multiple parcels before shipping to the USA?
Yes. Pre-alert each parcel; arrived parcels wait in My Parcels with free storage and no time limit, and you tick the ones to ship together to the USA. The warehouse packs them and quotes the packed box.
How is shipping cost calculated?
Personal shipments are priced on the greater of the packed box's actual and volumetric weight, rounded up to the route’s weight step (100 g on most routes), on the air-parcel service. Use the shipping calculator to estimate from currently enabled products and destinations; the final quote follows warehouse packing and measurement.
Do low-value parcels still clear US customs duty-free?
Do not assume so. CBP describes a suspension of duty-free de minimis treatment, with specific exceptions. The goods, origin and entry procedure determine the charges. A forwarding quote or a small purchase value alone does not establish tax exemption; check CBP's current guidance.
Are there item restrictions for the USA?
Yes. Restrictions depend on item type and route. For US delivery, item descriptions should be specific and consistent with what is inside the parcel. Avoid vague descriptions such as gifts or accessories when the package contains specific goods. If your parcel includes batteries, liquids, powders, food, cosmetics, branded goods, or fragile items, create a support ticket before shipping.
Where do I get the China warehouse address?
Sign up for WooliiPorter and open your dashboard. Your warehouse address is shown there and should be copied exactly into the seller checkout page.